These Las Cruces residents thought they were getting a great deal when they hired a local carpet cleaner recommended by his sister. Little did he know that the man they hired didn’t know how to fix heavily soiled traffic lanes and dark spot on their carpet. And if that isn’t enough, the man convinced them that it was their fault the soil had permanently stained their carpet.
This sort of thing happens all the time. When a technician reaches the end of his or her skill, it becomes easier to blame the carpet rather than to admit they do not know what to do.
Fortunately, it’s easy to spot these shady characters that continiously give the carpet cleaning industry a black eye. Simply ask for a ‘Guarantee’ and see what happens when you mention the “G” word. Take it a step further and ask for a ‘written guarantee’ and see what happens. A technician that does not know what they are doing cannot guarantee their work! It’s that simple.
Las Cruces residents and the couple in this video can rest at ease knowing there is one IICRC Certified Master Textile Cleaner serving our city. It takes years of education/training and experience before anyone is awarded this prestigious title. In order to be awarded this status, they must be certified in carpet cleaning, upholstery cleaning, color repair, odor repair, carpet repair, water damange restoration, and advanced structural drying (ASD) and have a minimum of 6 years experience in the carpet cleaning industry.
Las Cruces Carpet Cleaning – FiberCare picked up the ball where the other company dropped it and was able to clean the heavily soiled spots and traffic lane believed to be permanent. They’ve set the new standard for carpet cleaners in Las Cruces and more importantly raised the level of quality consumers expect.